Frequently Asked Questions

Everything you need to know about your Arlo tech experience.

What is the standard shipping timeframe for Arlo electronics?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gadgets sooner.

Do all Arlo products come with a warranty?

Yes, all Arlo devices include a comprehensive 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

What is your return policy for opened electronics?

We offer a 30-day return window. While we prefer items to be in original packaging, opened products can be returned for a full refund or exchange provided they are in 'like-new' condition with all accessories included.

How can I track my order once it has been placed?

Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your package in real-time.

Are Arlo products compatible with smart home ecosystems?

Most Arlo products are designed to integrate seamlessly with major smart home platforms, including Amazon Alexa, Google Assistant, and Apple HomeKit. Check the product specifications for specific compatibility details.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Affirm for qualifying purchases.